The following is a listing of some of Technocratt business and technology capabilities defined for each of its core competencies. These capabilities are provided to clients both through strategic staffing and IT support relationships.
Assessment, standards definition, implementation, management, and support focused on enterprise architecture, server, data storage, connectivity, security, and desktop services.
Network Solution Definition
Determine data network solutions that will effectively support business needs through:
Strategic Technology Planning
Strategic Technology Planning
Business Requirements Development and Analysis
Business and Technology Gap Analysis
Data Network Design and Engineering
Automated Management and Monitoring Tools (Open View, SMS, etc.)
Windows Upgrades with Active Directory Services
Mobile Remote User Access
Network Solution Implementation & Support
Implement secure, reliable and scalable enterprise data networks (LAN, WAN, Internet, Intranets, etc.) centered on meeting business and technical requirements through:
Network Solution Development and Implementation
Network Performance Monitoring and Tuning
Network Systems Administration (e.g., Network Connectivity, Internet Connectivity,
Dialup Support, Third Party Connectivity)
On-going Network Management (On-Site, Off-Site, Outsourced, and Staffing)
Network Management Consulting
Evaluate and develop recommendations in improving methods for supporting data network environments through:
Network Capability, Capacity, and Security Assessments
Policies and Procedures Reviews
Enterprise Standards Development
Process and Practice Audits
Backup and Recovery Audits
Backup and Recovery Strategy Development
Root Cause Diagnostics
Business Continuance Planning
Disaster Recovery Planning
Help Desk Definition & Support
Provide evaluation as well as on-going support and management capabilities through:
Problem Management, Process Analysis, and Engineering
Performance Measurement and Reporting Definition
Help Desk Monitoring and Reporting Tools Implementation
Service Level Agreements, Process Definition, and Documentation
Help Desk Management and Staffing (On-Site, Off-Site or Outsourced)
Interim Network Management
Provide senior to mid-level interim management in the following capacities:
IT Staffing & Consulting Solutions 